Transforming Journeys, Empowering Communities.
We don’t just guide you through East Africa—we connect you to its soul. Through expert-led safaris, sustainable trekking practices, and deep cultural immersion, our mission is to deliver life-changing adventures that protect the landscapes and communities we call home.
Our Impact Pillars
- Authentic Cultural Immersion: Connect directly with vibrant traditions through local guides who share genuine heritage, not curated tourist shows.
- Sustainable Tourism: Protect wild ecosystems and directly fund local community livelihoods through eco-conscious, low-impact camp partnerships.
- Tailored Precision: Design bespoke itineraries with Tanzanian experts who match your endurance, comfort levels, and wildlife goals.
Voices From the Field
Reaching the summit of Kilimanjaro with East Africa Travel Company was more than a trek; it was a masterclass in local expertise and heart. Our guides didn’t just lead the way—they shared their home with us.”
— Sarah J., London, UK
The Serengeti safari was breathtaking, but what truly stood out was the commitment to the local communities. Knowing our trip directly supported the villages we visited made the experience unforgettable.”
— Mark T., New York, USA
About Our Team
Founded by Tanzanian guiding veterans, East Africa Travel Company is led by a team with over 20 years of experience on the slopes of Kilimanjaro and the plains of the Serengeti. We are dedicated to providing safe, sustainable, and deeply authentic East African adventures.
East Africa Travel Trust
Booking Policies & Terms
Clear, transparent, and fair terms for your East African adventure.
Download PDF PolicyOur Trust Guarantees
Travel with total peace of mind. We protect your East African safari and trek investments with transparent, flexible, and highly secure booking terms.
Secure Deposits
30% deposit required to confirm your booking.
Flexible Changes
Reschedule your trek or safari up to 60 days before departure.
Safe Payments
Secure processing via major credit cards and bank transfers.
Detailed Policies & Terms
Transparent terms built on trust. Please review our booking conditions, insurance prerequisites, and standard protocols to ensure a safe and protected journey across East Africa.
1. Cancellation & Refunds Schedule
To secure accommodations, permits, and private transport, commitments are made to local providers far in advance. Our refund structure handles cancellations strictly according to the following schedule:
- 90+ Days Prior: Refund of all payments except the non-refundable security deposit.
- 60 to 89 Days Prior: 75% refund of total package price.
- 30 to 59 Days Prior: 50% refund. Rescheduling possible under strict operator terms.
- Under 30 Days Prior: Non-refundable due to strictly committed safari lodging contracts.
2. Travel Insurance Requirements
Comprehensive travel insurance is strictly mandatory for all East Africa Travel Trust guests. Standard documentation of your plan must be shared with us 30 days before departure.
- Emergency Medical Evacuation (must offer coverage of at least USD $200,000).
- Trip Interruption & Cancellation protection (critical for unexpected medical situations).
- High-altitude hiking rider (required if trekking Mount Kilimanjaro or Mount Meru).
3. Health & Safety Protocols
We operate safely under guidelines from health ministries and national park agencies. Our strict field protocols are designed to keep you safe from city to savannah:
- Every traveler is registered for local AMREF Flying Doctors medical evacuation.
- Yellow Fever certificate validation is required to enter Kenya, Tanzania, and Uganda.
- Safari custom cruisers carry comprehensive first-aid kits and emergency radio links.
4. Liability & Responsibility
East Africa Travel Trust works exclusively with licensed, insured lodges and guides. By booking, you acknowledge the standard terms of responsibility regarding adventure travel:
- Force Majeure: We cannot be held liable for flight disruptions, political events, or extreme weather.
- Third-Party Properties: Accommodations and air charters hold primary responsibility for safety on their premises.
- Wildlife Dynamics: Strict compliance with safari guide safety orders is required at all times.
Ready to Start Your Journey?
Our team is here to help with any questions regarding your booking.
Contact Our Experts